
State Farm® Insurance Agent Christel Manson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeremy Pohl
April 25, 2025
"Christel and her team are always on top of things and are great to deal with. Christel is so personable and caring, she really makes all of her great services easy to understand and works with you to navigate to your best outcome . Never disappointed and always an enjoyable time meeting with her!"
"Thank you so much for your kind words, Jeremy! We're thrilled to hear that you have had such positive experiences with Christel and our team. It's our goal to provide exceptional service and make every interaction enjoyable and informative. Christel truly cares about her customers and works hard to ensure that you feel supported throughout the process. Your feedback means a lot to us, and we look forward to continuing to serve you in the future. If you ever need anything or have questions, don’t hesitate to reach out!"
Nicole Huse
April 10, 2025
"The Team is quick and efficient! Any questions I have, they are quick to answer and ensure that I don't have any issues or concerns!"
"Thank you so much for your kind words! We’re thrilled to hear that you found our team quick and efficient. Providing prompt and thorough support is our top priority, and it’s great to know that we’ve met your expectations. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
Dennis Salmon Sr
April 9, 2025
"Fantastic service!! My granddaughter is wonderful!"
"Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic experience with us. We're especially proud of Korry and the great work she does. It’s always heartwarming to see family connections shine through in our service! If you need anything else, feel free to reach out. We appreciate your support!"
Robert Derifield
April 4, 2025
"Excellent and Friendly service. We have moved away from Waterloo and still use them as our insurance provider we like them so much."
"Hi Robert, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had an excellent and friendly experience with our team, even after moving away from Waterloo. Your continued trust in us as your insurance provider means the world to us. At Christel Manson State Farm, we take pride in serving customers across Iowa, Illinois, Missouri, and Wisconsin, and we’re dedicated to providing personalized service that meets the unique needs of each customer. It’s fantastic to know that our efforts have made a lasting impression on you. If there’s anything we can assist you with in the future or if you have any questions, please don’t hesitate to reach out. We’re here to help, no matter where you are! Thank you once again for your loyalty and support!"
stephanie brunson
March 28, 2025
"Tina was very friendly and helped switch my policy very quickly! I love state farm!!"
"Hi Stephanie, Thank you so much for your wonderful review! We're thrilled to hear that Tina was able to assist you promptly and that you're loving State Farm. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out!"
Mag Stiner
March 20, 2025
"Great agency for house and auto insurance Very good knowledge of products and friendly service. Better coverage and less cost than our previous insurance!"
"Thank you for your wonderful review, Mag! We're thrilled to hear that you had such a positive experience with our agency. It's great to know that our team's knowledge of products and friendly service met your expectations. We're also glad we could provide you with better coverage at a lower cost than your previous insurance. Your feedback is greatly appreciated, and we look forward to continuing to serve your house and auto insurance needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Raquel Harmon
March 19, 2025
"Best service! I love their patience and how thorough they are. I've been receiving insurance from them for over 4 years and I have no complaints!"
"Raquel, thank you! We appreciate your trust in us to take care of your insurance policies."
Natasha Jacobsen
March 7, 2025
"Have been using state farm for 10 plus years and they have always made things easier and quick to help with questions."
"Thank you so much for taking the time to leave us such a kind review, Natasha! We are thrilled to hear that you have been with State Farm for over 10 years and have had consistently positive experiences with our services. Our team is dedicated to making things easier and providing quick assistance whenever you have questions. Your continued trust and satisfaction mean the world to us. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to continuing to serve you for many more years to come!"
Michael Ross
February 19, 2025
"The Christel Manson crew is great. I moved up to Waterloo and they helped me change over with them. I have known Amy for a while she is the best. Thank you so much Becki Isley for the help. I would recommend everyone to come over here!"
"Thank you so much for your wonderful review, Michael! We’re thrilled to hear that you had a positive experience with Christel Manson State Farm and that Amy and Becki were able to assist you during your move to Waterloo. Our team truly values the relationships we build with our clients, and it’s great to know that you felt supported throughout the process. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service to you and everyone you send our way. If you need any further assistance or have any questions, don’t hesitate to reach out!"
Amanda
January 27, 2025
"I had the opportunity to work with Lynn during a stressful time! She was honest and knowledgeable making the overall experience as easy as possible! Highly recommend her, she gets back to you in a timely manner and it so kind!"
"Thank you so much for your heartfelt review, Amanda. We're incredibly grateful that you took the time to share your positive experience with Lynn. It's wonderful to hear that her honesty, knowledge, and kindness made a significant difference during a stressful time for you. Lynn is truly dedicated to helping her clients, and your words affirm the hard work she puts in. We'll be sure to pass along your kind comments to her. Thank you again for recommending us, and please don't hesitate to reach out if you need any assistance in the future."
Lindsay Smith
January 26, 2025
"My State Farm insurance agent is so helpful and I would never choose to go anywhere else because everything I need she makes very easy, very efficient and She gets stuff done quick. I would recommend State Farm Insurance to everyone!"
"Lindsay, Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with your State Farm insurance agent. Our team is dedicated to providing efficient and helpful service, and it's wonderful to know that we've met your expectations. Your recommendation means the world to us, and we're grateful for your trust and support. If you ever need anything else, please don't hesitate to reach out."
angie katherinn martinez murillo
January 22, 2025
"I was there to check the payment I make every month and to clarify some questions, but Mrs. Becki interrupted the conversation in which she was not invited and was rude with her comments. I think her customer service was not professional at all."
"Thank you for taking the time to provide feedback about your recent experience with us. We are truly sorry to hear that you felt a member of our team was rude during your visit. This is certainly not the level of service we strive to provide. We understand how important it is for every customer to feel respected and valued. Upon reviewing the situation, it seems there may have been a language barrier that contributed to the misunderstanding. Our team member was genuinely trying to assist you, and we regret that this was not communicated effectively. Your satisfaction is very important to us, and we will use your feedback to improve our communication skills and ensure all our customers have positive experiences in the future. We would appreciate the opportunity to make this right. Please feel free to contact us directly at 319-232-6630, or stop back in and chat with Lynn, Korry or myself, so we can discuss this further and address any remaining concerns. Thank you for bringing this to our attention. We hope to have the chance to serve you better in the future."
Charlie
December 30, 2024
"Very responsive, helpful, and friendly; a pleasure to work with. We've been with three State Farm agents over the years and been happy with all of them but Christel & her team are by far our favorite."
"We do appreciate your sharing your experience, Charlie! We look forward to working with you for years to come!"
Whitney Grove
December 5, 2024
"20 years of loyal service. Love my ladies at State farm- Christel Manson office."
"Whitney, thank you so much for your kind words and for being with us for 20 years! We're truly grateful for your loyalty and love having you as part of our State Farm family. Our team is always here for you, and we appreciate your continued trust in our office. If you ever need anything, don't hesitate to reach out."
Casey Bickel
November 3, 2024
"These ladies have helped me on so many levels. They've went above and beyond in everything I've asked of them. They are always looking out in your best interest."
"Casey, thank you so much for your kind words! I'm glad to know that our team has been able to assist you on multiple levels and always look out for your best interests. We truly appreciate your trust and support. If you ever need anything else, we're here for you. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Donald Gates
October 25, 2024
"State Farm is hands down the best! They've been super to work with regarding claims & then switching coverage to a new vehicle, I would highly recommend them if you're looking for affordable & excellent coverage for your vehicle."
"Donald, thank you for your fantastic review! I'm glad you found our team helpful with your claims and auto coverage switch. We always strive to provide affordable and excellent coverage for our customers. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Justin Sisk
October 16, 2024
"The best place ever to go to great people that help to the best of they knowledge"
"Justin, thank you for your fantastic review! I'm glad you found our team helpful and knowledgeable. Your kind words mean a lot to us. If you ever need further assistance, don't hesitate to reach out. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Renee Goings
October 14, 2024
"My son had rear ended my vehicle and we ended up with two claims in one which caused a ton of confusion since we had not been through a situation like this before. Everyone in this office has always been patient and nice for all of our questions. Even when we stop in randomly to discuss something in person they are always welcoming and make us feel a ton better when we leave!"
"Renee, thank you for sharing your experience! I'm glad our team could assist you through such a confusing situation. It's wonderful to know that our patience and welcoming atmosphere made a difference for you. We appreciate your kind words and are here to help with any further insurance questions or needs. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Susie Jolley
October 10, 2024
"Christel and her team are great to work with. Whenever we’ve needed them, they are quick to respond and so helpful. I appreciate their recommendations for local repair work. I will always recommend Christel and State Farm when I’m asked who we use for our insurance company!"
Keely Swope
September 25, 2024
"All of these ladies are very helpful and make your life easier to navigate all insurance issues you might have. They are welcoming and helpful . Highly recommend the Crystal Manson Agent office on Ridgeway in Waterloo . Thanks Ladies !"
"Keely, thank you for your wonderful review! I'm glad to hear that our team has been helpful and welcoming in navigating your insurance needs. Your recommendation means a lot to us. If you ever need further assistance, we're always here to help! - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Kevin mcclain
September 19, 2024
"Korry was awesome, she took the time to look at different scenarios to make sure I had the best possible quote. She is very knowledgeable and friendly. State farm is lucky to have her as an employee."
"Kevin, thank you for your wonderful review! I'm glad to hear that Korry provided you with such knowledgeable and friendly service. We are grateful to have her on our team, and it's fantastic to know she helped you find the best possible quote. If you have any further questions or need assistance in the future, our office is always here to help! - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Patricia D. Carson MBA MPP
September 18, 2024
"Knowledgeable. Organized. Great pricing. Note: State Farm is supporting Women’s Basketball! Special recognition to Kerry Peters! Thank you all!"
"Patricia, Thank you for your wonderful review! I'm glad you found our team knowledgeable and organized, and that you appreciated our pricing. It's great to see your support for State Farm's involvement in Women's Basketball. Kerry will be happy to receive your special recognition. If you need any further assistance, our office is always here to help. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Doug workman
September 5, 2024
"Korry was amazing with great customer service!! Fast, friendly and courteous!! Great experience, great prices with an entirely friendly staff! I would highly recommend for all your business and personal insurance needs!!"
"Doug, thank you for your wonderful review! I'm glad to hear that Korry provided you with fast, friendly, and courteous service. It's great to know you had a positive experience with our team and found our prices satisfactory. We appreciate your recommendation and look forward to assisting you with all your business and personal insurance needs in the future. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Waterloo BoxDrop
September 5, 2024
"If you’re looking for great personal service, great prices then this is the place to go!!! Korry was an absolutely amazing with her customer service. The entire staff is friendly and fun!!!"
"Thank you for your wonderful review! I'm glad you had a positive experience with Korry and found our team friendly and fun. We appreciate your kind words and look forward to assisting you with any future needs. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
aidan gardner
July 24, 2024
"Best insurance I have ever used! Super polite, extremely helpful, and always remembers me for me! They truly care. Helped me with vandalism on my classic car and was an easy/ painless transaction. Highly recommend!"
"Hey Aidan! Thanks a bunch for your awesome review! I'm so glad to hear that you had such a positive experience with our team and that we could help with your classic car. We truly care about our customers and it's great to know you felt that! If you ever need anything else, we're here for you! - Christel Manson - State Farm Insurance Agent, Waterloo, IA"